Small Animal Receptionist - Part Time Position

We are looking for a part time receptionist to work approx. 23.5 hours a week within our Small Animal Team. 

The successful candidate will have excellent client care and communication skills. Being a good team player is essential. You will need to have an efficient, caring and empathetic nature to look after clients during the sadder times of this role. 

Our reception team work at all sites (Colne, Burnley and Barnoldswick) and therefore having your own transport is essential. They are a happy, friendly, and supportive team and full in-house training will be given. However, it is a complex role with lots to learn. 

The starting salary is £11.55 per hour and our annual pay review is 1st April. 

Why Apply?

Stanley House is a multi-award-winning practice offering excellent job security and a competitive salary. We are particularly proud of being Pendle employer of the year back in 2016 and runner up in 2018 (the awards have not taken place since). The reason we are so very proud of this award is because it was all about what our team said about us. In a recent b-Heard colleague engagement survey, our team rated us a 2* company which put us in the outstanding to work for category. 

  • We recognise we all spend a lot of time at work, and we want our employees to have a great work life balance and enjoy their job.
  • Up to 35 days holiday a year, with a holiday buy back scheme, too, for those who love to travel.
  • We have team meetings so all our employees can contribute to the success of our practice and ensure everyone is listened to.
  • Health Shield cash plan
  • You will have access to an Employee Assistance Programme and Occupational Health
  • You can join our corporate gym membership for only £22.50 a month
  • Cycle to work scheme
  • Enhanced maternity, paternity, adoption, shared parental leave and surrogacy pay
  • Company sick pay
  • Colleague Discount Scheme 
  • Life Insurance at 1x annual salary 
  • 1 day paid volunteering leave, pro rata for part time colleagues
  • Private Medical Insurance available through Group Payroll Deduct 

About Stanley House

Stanley House Veterinary Group was established in 1911, we offer high quality, first opinion veterinary care to small animals, horses and farm animals in Pendle, Burnley and Barnoldswick. We are an approved veterinary nurse training centre and an approved member of the Royal College Practice Standards Scheme. We also work in partnership with UCLAN and support Vets through their 5 year training. We have great facilities and an excellent clinical team which enables us to offer excellent care to the local pets. Wea re all very much about teamwork and working collaboratively.

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The Area

If you are new to the area: 

We do think it’s important to help employees, especially someone new to the area, find a good work life balance and Pendle offers a wide variety of leisure activities. 

For running, walking and hiking enthusiasts we are situated in the north east of Lancashire, nestling between the Ribble Valley and the Pennine Way, Pendle is a largely rural area dominated by the iconic Pendle Hill. The Forest of Bowland, an area of outstanding natural beauty, is on our door step and the Yorkshire Dales, Lake District and Bronte Country are all within easy reach. 

We have two golf courses in Pendle and a sailing club on Burwains reservoir. We have the stunning Crow Wood Leisure and Equine Centre and the luxurious Woodland Spa close by. 

The area is home to cycling Olympian and world champion, Steven Burke MBE and for the cycling enthusiast there is a cycling club that meets regularly at the Steven Burke closed road cycle circuit. There’s also the annual Colne Grand Prix cycle race. For the more extreme off-road biking there are plenty of trails at Gisburn Forest approximately 8 miles away from Colne. 

For people who enjoy city life, the vibrant cities of Manchester, Liverpool and Leeds are within easy reach by road or public transport and offer excellent shopping and night life. We also have fantastic access to the motorway network and major airports. Find out more at



Kira was awarded the exemplary VN educator of the year. We are very honoured to have won the 2016- 2017 Pendle Employer of the Year in our local business awards for investing in our staff and providing a supportive work environment. In 2018 -2019 we were very pleased to be the runner up selected from many applications. In 2019 we were absolutely delighted to win an award at the BVHA design awards. We have also been highly commended in the SPVS Wellbeing awards twice!


We have a friendly and supportive team. As a practice we do take part in a number of social events. Over the last few years we have taken part in the annual charity Pendle Pub Walk covering 13 miles and visiting a number of pubs for refreshments on the way! Many of our staff enjoy taking part in activities often raising money for various charities including: • Yorkshire three peaks • Tough Mudder • The Major Series • Guide dog challenge • 50 mile Megahike

Apply Now!

If you would like to join our friendly and supportive team, please apply by posting/emailing your CV AND Application Form (below) to:

Liz Edmondson Day - Practice Manager

20 Albert Road, Colne, BB8 0AA.

Email to:


For more information, please give Liz a call 01282 860650


Closing date 21st June