Repeat Prescriptions
If your pet is receiving long term treatment you may be eligible for repeat prescriptions.
A prescription may not be appropriate if your animal is an in-patient or immediate treatment is necessary.
Most medicines that we dispense are ‘prescription only medications’ (POM’s) which means that they can ONLY be prescribed by a veterinary surgeon, following a clinical assessment of the animal that is under their care.
To ensure that we are compliant with this legal requirement it is normal we request to see your pet for a repeat prescription check every 6 months. This appointment ensures your pet is under our care and allows us to also assess, monitor and discuss any side-effects, dose adjustments or possible new treatment regimes. The only exception to the 6-month rule is preventative parasite treatment which we are happy to dispense if we have examined your pet within the last 12 months.
How to Order
The options to order a repeat prescription for your pet are.
1. ONLINE: Complete the online form on our website: www.stanleyhousevets.com click on order repeat prescriptions.
2. QR CODE: QR code sticker on prescription bags.
3. TELEPHONE: By telephoning the surgery you would like to collect it from. Select option 2 and leave a voice mail stating name, address, pets name, what you require and where you would like to collect.
4. EMAIL : By emailing [email protected] Please include the following information on the email;
· Your full name
· Your address
· Your contact number
· Your pet’s name
· Medication you require
· The Branch you would like to collect from.
5. Request in person with the Reception team at the surgery you would like to collect from. However, please be aware, it is not possible to get repeat prescriptions immediately.
We kindly ask that you allow 48 hours before collecting requested medication so we have the opportunity to assess if the medication is still appropriate, if a check-up is required and also to allow us time to order the medication should we need to.
A request that is made over the weekend will be available after 12pm the following Tuesday.
We will send a text message to let you know when your Pets prescription is ready. This may be earlier or later than the 48 hours due to supply of medication.
The cost of medication is available on request.
We have no control over supply from our veterinary wholesalers.