Small Animal Emergency
At Stanley House Vets, we are proud to successfully run our own Out of Hours service from the Colne branch for clients registered with us (if you are registered with another Veterinary Surgery, please call the out of hours service they provide).
Emergencies can happen at any time of the day; we are here to help at that time of need which can often be when the daytime surgery has closed.
Out of hours surgery starts from 7pm weekdays, 4pm Saturdays and all-day Sunday/bank holidays/Christmas, meaning our dedicated staff are here 24/7, 365 days a year.
Emergencies during our opening hours
If you and your pet find yourself in an emergency situation during our routine opening hours, please call ahead to advise us that you are attending the practice so that we can ensure we are ready for your arrival.
Emergencies outside of our opening hours
We run our own out of hours service from our Colne branch.
If you have an emergency outside of our opening hours, please call us on 01282 863892 and follow the recorded instructions.
Your call will be answered by one of our reception team, who will take your details and arrange for a member of our out of hours veterinary team to call you. They will then offer advice over the phone and arrange for you to visit us, if required.
Address: 16 – 20 Albert Road, Colne, Lancashire, BB8 0AA
You can trust that your pet will be in safe hands with our highly experienced out of hours team, who hold certificates in emergency and critical care.
Our out of hours team members are onsite every evening, weekend and bank holiday, ensuring that you and your pet can access support 24/7, 365 days a year.
We also have registered night nurses onsite from 7.30pm to 8.30am, meaning that our inpatients are never left alone.
As a guide, our initial emergency consult fees start from £265.33 (before 10pm) and £347.72 (after 10pm).
Join our out of hours care plan
Click the link below to learn more about our Out of Hours Care Plan.
https://www.stanleyhousevets.com/small-animals/out-hours-emergency-care-plan
How it works
In the event you need us for an unfortunate emergency, in the first instance call our OOH service on 01282 863892 and follow the recorded instructions.
Your details will be taken from our OOH receptionist, we know this can be a stressful time but please give the receptionist all the information they require.
Your call will then be passed onto the OOH veterinary team.
The Veterinary surgeon/registered nurse will then return your call to triage the emergency, (please make sure you have your phone to hand) they will discuss the case with you, offering advice and if appropriate, arrange an appointment with the on-call Veterinary surgeon.
We do not take walk in appointments; the team could be carrying out an emergency operation or be dealing with a number of other emergencies – so please always phone in the first instance to book an OOH appointment