WELCOME

About Stanley House

Established in 1911, Stanley House Veterinary Group offer’s high quality, first opinion veterinary care to small animals, horses and farm animals in Pendle, Burnley and surrounding areas. We are an approved Veterinary Nurse training centre and an approved member of the Royal College Practice Standards Scheme.

Small animal facilities are available at Colne and also at our surgeries in Barnoldswick and Burnley. Our farm and equine department is based in Higham.

As a client of Stanley House Veterinary Group you will have access to our excellent 24 hour emergency service, 365 days of the year. Our emergency service is run ‘in-house’ by our own vets so that you will always be seen by a familiar face and at our practice premises.

Our expert team of vets, nurses and support staff are always on hand to offer you an excellent service.

OUT OF HOURS EMERGENCY

01282 863 892

For Companion Animals, Farm & Equine

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For your convenience we have invested in a new app which makes contacting Stanley House even easier.

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When you have downloaded PetsApp you will be able to

 

  • Text chat to the team
  • Book appointments
  • Request repeat prescriptions
  • Make a payment
  • Make an enquiry
  • Check how your pet is doing whilst they stay with us
  • Request a video consult with a vet

All you need to do is download the app and get in touch 

(Please note this is not currently available to access our emergency service. In the event of an emergency please call 01282 863892) 

Simply download PetsApp

and start chatting now.

Use your phone or mobile device to scan this QR code and download PetsApp. Or search for 'PetsApp' in the app store.

Barnoldswick

Barnoldswick

Burnley

Burnley

Colne

Colne

Agria 5 Weeks Free Insurance!

Provide your puppies or kittens with the vital insurance cover they need for the first 5 weeks in their new homes with free insurance. This gives you peace of mind knowing that your litters will be protected during those vulnerable first weeks.

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5 weeks FREE Insurance

Get cover for illness and injury when your puppies got their forever new home.
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FREE 24/7 Pet Health Helpline

Unlimited access to qualified vet nurses for you and your litter’s new owners.

Agria-refer-friend.jpgNew owners can continue their cover

The new owners of your puppies or kittens can then continue their free insurance onto one of our lifetime policies. Also, if they do decide to continue their policy, any conditions diagnosed during those 5 weeks will continue to be covered for as long as the policy remains active.

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Ask at Reception for more information! 

PET PORTAL - BOOK AN APPOINTMENT

Mission Statment

Our Vision

Working ethically and responsibly to enhance the lives of our patients and clients through quality veterinary care.

Our Obiectives

  • Put quality veterinary care at the heart of everything we do
  • Encourage development of our team
  • Invest in new technologies and promote innovation
  • To be a successful veterinary practice

Our Values

  • Promote and preserve animal welfare
  • To work as a team
  • Respect colleagues and clients
  • Act with integrity
  • Excellent customer service

Small (Companion) Animal Clients

  • We operate strictly on the terms of payment at the time of treatment.
  • Failure to pay at the time of treatment may incur administration fees.

Miscellaneous

  • If you are making a payment for a specific animal please inform us at the time of payment.
  • Any payments received by post or left at reception must have the account details supplied.
  • To receive up to 20% discount and pay monthly for routine veterinary treatment for pets and equines, join our LIFETIME CARE PLAN.
  • Please inform Stanley House Veterinary Group of name and address changes.
  • All correspondence to be sent to Head Office 20 Albert Road, Colne, BB8 0AA

Terms & Conditions of Service.

Methods of payments

We accept

  • BACS:

Pendle Pet Care Ltd

Natwest

Acc No. 55386539

Sort Code 60-60-05

Please use your client ID as reference.

  • Cash
  • Cheque with guarantee card
  • Most major credit/debit cards

Payments can be made over the phone.

  • Direct Debit
  • Download Petsapp – pay by apple pay – see website stanleyhousevets.com for more information

 

VAT number Pendle Pet Care Ltd trading as Stanley House Veterinary Group: 228 9288 65

Please see our full Terms of Service below

Data Protection

Our Privacy Policy is available online. You can update your communication preferences at any time. Visit www.stanleyhousevets.com and log on to your account through the Pet Portal.

 

 

Accounts remaining in arrears will incur a surcharge to cover the cost of debt recovery and may incur further court costs.

PLEASE NOTE ONCE YOU HAVE BEEN REFERRED TO THE DEBT COLLECTORS OR COURT YOU WILL NO LONGER BE CONSIDERED A CLIENT OF STANLEY HOUSE AND WILL HAVE TO SEEK ALTERNATIVE VETERINARY CARE.

Are you a pet owner needing help with your vet bill?

Carefree Credit is a 0% Finance option! 

CarefreeCredit provide interest free and low cost payment options for veterinary clients, so that their pets can be given the best possible treatment. The application is quick, easy and doesn’t need to be applied for whilst at the surgery as we can send you a link via email to complete your application from home. The finance we offer is an affordable solution to necessary treatment in these unprecedented times.

 

There are a number of options available but please note all applications submitted are subject to age, status and a full credit search which will leave a footprint on the applicants credit file.

Please enquire with one of our friendly reception team by phoning 01282 863 892.

 

Please view our eligibility check list to see if you would meet the criteria to be able to go ahead with a finance application.

Dividebuy Eligibility Checklist

** Subject to terms and conditions** 

Please note our finance applications are only available for companion animals.