We must protect you and our staff throughout the current Coronavirus outbreak
We are asking you the following questions …
- Are you fit and well? If you have cough or a fever, may we ask that somebody else brings your pet into surgery please.
- To reduce the number of clients visiting our surgery, may we ask that you have one person per animal when here.
- Please use our hand sanitiser on Reception as soon as you enter the surgery.
- Our Reception team at Colne can also show you into consulting room 2 where you can wash and dry your hands thoroughly
We thank you for your patience, support and understanding during this challenging time.
Farm and Equine clients –
Having followed the development and progress of Corona Virus during the latter part of last week and the weekend the current stance of the Stanley House Farm and Equine Department is as follows:
- In line with government guidance we are continuing to run the business as usual and will strive to provide our usual standard of exemplary veterinary care at this difficult time.
- So far all of our team members are available, and as such we have a fully staffed and completely functional ambulatory veterinary service.
- All vets are equipped with disinfectants/hand sanitisers in their cars, and will be following the rigorous guidance regarding washing of hands and general hygiene, and we please ask that our clients do the same.
- Aside from small ruminant emergencies (i.e lambings/kiddings etc) and avian/poultry examinations, we are discouraging clients from visiting the clinic at Ashlar House Barn unless absolutely necessary. If there is a need for this, we would ask that clients stay in their cars on arrival until directed otherwise by a member of the team. If you do need to bring a lambing or similar to the surgery please inform our reception staff half an hour before arrival, and upon arrival wait in your car and one of the vets will come out to you.
- As far as possible we would like to limit cash transactions, and we ask instead that payments are made by credit/debit card or BACS during this time.
- Our vets are still visiting yards and farms as we usually do, but during this unprecedented event it would be very helpful to limit human involvement during these visits. As such we would ask that only the owner of our patient, or a single representative, be present during our examinations.
- Routine and emergency appointments will continue as normal until government guidance advises otherwise.
- If any of our clients feel unwell, with a fever, a new and persistent dry cough or any of the other widely reported symptoms, please ensure the surgery is notified immediately so that suitable precautions can be made to care for your animals.
We are aware that this is a rapidly changing situation, and will continue to provide updates as and when the government guidance changes. Should any of our team fall ill or a country wide ‘lockdown’ be enforced we have contingency plans in place to allow for the continuation of emergency care.
For now, please look after each other, wash your hands and stop touching your face.
– The Stanley House Farm and Equine Team
Please click the link below to view Stanley House Vets Risk Assessment :